Privacy Policy

Introduction

Saraschok is committed to respecting the confidentiality of your personal data. This privacy policy describes how we collect, use, disclose, and protect the information you provide when you visit our website.  

1. Data Collected

We may collect the following types of data:

  • Personally Identifiable Information: Name, email address, phone number, and mailing address when you fill out a contact form, request a quote, or subscribe to our newsletter.
  • Browsing Data: Your IP address, browser type, operating system, pages visited, links followed, etc. This data is collected using cookies and similar technologies.


2. Use of Data

The data we collect is used to:

  • Respond to your requests: We use your contact information to answer your questions, process your quote requests, and provide you with the information you seek.
  • Improve our website: Browsing data allows us to analyze website usage and make improvements for a better user experience.
  • Send you marketing communications: With your consent, we may send you newsletters, promotional offers, and other marketing communications. You can unsubscribe at any time.


3. Data Sharing

We do not sell or rent your personal data to third parties. However, we may share your data with:

  • Our service providers: Third-party companies that help us manage our website, send emails, or perform data analysis. These providers are required to maintain the confidentiality of your data and use it only in connection with the services they provide to us.
  • Competent authorities: If required by law or if necessary to protect our rights, those of third parties, or to comply with a legal procedure.


4. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, use, or disclosure. These measures include, but are not limited to, data encryption, firewalls, and strict access controls.  

5. Cookies

Our website uses cookies. Cookies are small text files that are stored on your computer. They allow us to recognize you on subsequent visits and improve your user experience. You can configure your browser to refuse cookies, but some website features may be limited.  

6. Your Rights

You have the following rights regarding your personal data:

  • Right of access: You can request access to the personal data we hold about you.
  • Right to rectification: You can request the rectification of any inaccurate personal data.  
  • Right to erasure: You can request the erasure of your personal data, under certain conditions.
  • Right to object: You can object to the processing of your personal data, on legitimate grounds.  
  • Right to restriction: You can request the restriction of the processing of your personal data, in certain cases.

To exercise these rights, please contact us at info@saraschok.com

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.  

8. International Data Transfers

Your personal data may be transferred to and stored in countries other than Canada or Quebec. We ensure that such transfers are carried out in accordance with applicable data protection laws.

9. Links to Other Websites

If our site contains links to other websites, please be aware that we are not responsible for the privacy practices of those sites. We encourage you to read the privacy policies of each site you visit.  

10. Changes to the Policy

We may modify this privacy policy at any time. Any changes will be posted on this page, and if the changes are significant, we will notify you by email or through a notification on our website.  

11. Filing a Complaint

If you believe that the processing of your personal data does not comply with applicable laws, you have the right to file a complaint with the Commission d'accès à l'information du Québec or the relevant federal authority.

Introduction

Saraschok is committed to respecting the confidentiality of your personal data. This privacy policy describes how we collect, use, disclose, and protect the information you provide when you visit our website.  

1. Data Collected

We may collect the following types of data:

  • Personally Identifiable Information: Name, email address, phone number, and mailing address when you fill out a contact form, request a quote, or subscribe to our newsletter.
  • Browsing Data: Your IP address, browser type, operating system, pages visited, links followed, etc. This data is collected using cookies and similar technologies.


2. Use of Data

The data we collect is used to:

  • Respond to your requests: We use your contact information to answer your questions, process your quote requests, and provide you with the information you seek.
  • Improve our website: Browsing data allows us to analyze website usage and make improvements for a better user experience.
  • Send you marketing communications: With your consent, we may send you newsletters, promotional offers, and other marketing communications. You can unsubscribe at any time.


3. Data Sharing

We do not sell or rent your personal data to third parties. However, we may share your data with:

  • Our service providers: Third-party companies that help us manage our website, send emails, or perform data analysis. These providers are required to maintain the confidentiality of your data and use it only in connection with the services they provide to us.
  • Competent authorities: If required by law or if necessary to protect our rights, those of third parties, or to comply with a legal procedure.


4. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, use, or disclosure. These measures include, but are not limited to, data encryption, firewalls, and strict access controls.  

5. Cookies

Our website uses cookies. Cookies are small text files that are stored on your computer. They allow us to recognize you on subsequent visits and improve your user experience. You can configure your browser to refuse cookies, but some website features may be limited.  

6. Your Rights

You have the following rights regarding your personal data:

  • Right of access: You can request access to the personal data we hold about you.
  • Right to rectification: You can request the rectification of any inaccurate personal data.  
  • Right to erasure: You can request the erasure of your personal data, under certain conditions.
  • Right to object: You can object to the processing of your personal data, on legitimate grounds.  
  • Right to restriction: You can request the restriction of the processing of your personal data, in certain cases.

To exercise these rights, please contact us at info@saraschok.com

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.  

8. International Data Transfers

Your personal data may be transferred to and stored in countries other than Canada or Quebec. We ensure that such transfers are carried out in accordance with applicable data protection laws.

9. Links to Other Websites

If our site contains links to other websites, please be aware that we are not responsible for the privacy practices of those sites. We encourage you to read the privacy policies of each site you visit.  

10. Changes to the Policy

We may modify this privacy policy at any time. Any changes will be posted on this page, and if the changes are significant, we will notify you by email or through a notification on our website.  

11. Filing a Complaint

If you believe that the processing of your personal data does not comply with applicable laws, you have the right to file a complaint with the Commission d'accès à l'information du Québec or the relevant federal authority.